What was your “a-ha moment” in the course? Explain three ways the course helped refine the way you think about your strengths, skills, and approach to human resources. What can you apply from this course to your current or future career?

Part 1: What was your “a-ha moment” in the course? Explain three ways the course helped refine the way you think about your strengths, skills, and approach to human resources. What can you apply from this course to your current or future career?
Part 2: How can a manager ensure that job evaluation or skill-based plans support a customer-centered strategy? Support with an example. What are the pros and cons of having employees involved in compensation decisions? What forms can employee involvement take?