Is the federal bureucracy, good, bad, or somewhere in between?

there are 2 questions that need to be answered, question 1 refers to politics the last question refers to healthcare. Question 1 needs to be roughly 150 words, question 2 only needs to be 100. No citations or references necessary, these are just discussion questions.
question 1: How does the federal bureacracy influence how our government functions? Is the federal bureucracy, good, bad, or somewhere in between?
https://www.washingtonpost.com/opinions/the-rise-of-the-fourth-branch-of-government/2013/05/24/c7faaad0-c2ed-11e2-9fe2-6ee52d0eb7c1_story.html
question 2:What is healthcare reform and what are its key features?